Shipping Policy

When will I RECEIVE my shipment?

All orders are shipped from our warehouse within 5-10 business days of the order being placed. Shipment will arrive depending on the availability of the carrier provider and location.  We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.


Does Smile Carmen ship internationally?

We do ship worldwide. (except some countries may not be supported by our logistics)


How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at


What are your shipping rates?

We have a fixed shipping rate of $5.99 USD to all destinations worldwide.